Whether you have ONE or TEN different tour or activity products set up in Bookeasy, you need to ensure that you have set the ‘Date Restrictions’ feature for each tour type and keep it updated.
If the end date has passed, or not been updated, your tours will simply not show as available for sale via margaretriver.com or the visitor centre consultants in Busselton, Dunsborough, Margaret River and Augusta.
The Bookeasy Tour Operator console has four tabs of functionality and content to give Tour Operators the ultimate flexibility to promote their tour experience and to drive booking conversion.
The Date Restriction function was introduced as a feature of the upgraded consoles to give operators the opportunity to change product offerings and tour packages based on season or apply stop sells to specific days of the week.
If you are unfamiliar with the Date Restriction function we strongly recommend checking your settings as a number of operators have recently been caught out. If any of your tours show up as unavailable on a select date when you know you have availability, we suggest this is the first part of your console to review, along with your availability calendar. This has to be completed in each individual tour product you have loaded.
Use our handy troubleshooting steps below.Update your date restrictions