Western Australia has some major changes coming this year with the introduction of the Work Health and Safety Act. Safety Solutions WA will be conducting a free information session in Busselton to assist businesses through the transition from the Occupational Safety and Health Act 1984 to the new Work Health…
Western Australia has some major changes coming this year with the introduction of the Work Health and Safety Act. Safety Solutions WA will be conducting a free information session in Margaret River to assist businesses through the transition from the Occupational Safety and Health Act 1984 to the new Work…
To June 2018, WA attracted 59,900 Chinese leisure visitors, and it is a market showing strong growth, up over 17% from the previous year. Visitor spend from this market places them at the top of the list, with a $299 million spend for this period. One in 5 Chinese leisure…
Customer service is one of the most important parts of your business and it has a huge impact on your sales, recommendations and inevitably, future success. Customer service impacts brand choice and loyalty for 95% of consumers, and in this competitive tourism market, it’s crucial to offer the best service…
Does your business have a marketing strategy? Lots of small businesses don’t – and they can fall into the trap of doing their marketing on the fly, using ad-hoc tactics and not measuring success. This is not only inefficient, but often also ineffective. A marketing plan is such an important…
This workshop will assist prospective entrants in the 2019 Perth Airport WA Tourism Awards to prepare submissions and gain important information on the awards process. This workshop will include: An explanation of the entire awards process, including the new online submission program; Clarifications on the rules of entry; Key dates;…
Please note that places for the May Member Mingle at Glenarty Road are limited. RSVP as soon as possible to secure your spot!
Whether due to legislative requirements or a desire to provide accessible services for all, many businesses are providing Access and Inclusion training for their staff. These workshops often focus on legislation and theory, with many attendees leaving with little or no practical skills to properly engage these often misunderstood…
Whether due to legislative requirements or a desire to provide accessible services for all, many businesses are providing Access and Inclusion training for their staff. These workshops often focus on legislation and theory, with many attendees leaving with little or no practical skills to properly engage these often misunderstood…
*** This is part 1 of a three part workshop *** In today’s crowded business world it is becoming harder to find the new niche for your products and services, but what if we told you that there is an ‘untapped’ population who have clear, persistent needs that are not…
